FAQs

Friquently Asked Questions

  • What is the process for enrolling a resident?

    Our enrollment process includes a consultation to discuss care needs, a tour of our homes, and the creation of a personalized care plan.

  • How do I arrange a tour of your care homes?

    Simply contact us through our website or call us to schedule a tour at your convenience.

  • What measures are in place to ensure safety?

    Our homes are equipped with 24/7 supervision, emergency call systems, and secure facilities to protect our residents.

  • What steps do you take to ensure mental and emotional well-being?

    We offer social activities, recreational programs, and opportunities for family involvement to support mental and emotional health.

  • How are residents’ health needs monitored?

    Our caregivers provide ongoing monitoring and coordinate with healthcare professionals to ensure residents receive the care they need.

  • Can residents have personal belongings in their rooms?

    Yes! We encourage residents to bring personal items to make their rooms feel more like home.

  • What is daily life like for residents?

    Residents enjoy a balanced lifestyle with nutritious meals, engaging activities, and personalized care in a warm, home-like setting.

  • What should I look for when choosing a care home?

    Look for personalized care plans, trained caregivers, a clean and welcoming environment, safety measures, and opportunities for engagement.

  • How do I know if a care home is the right option for my loved one?

    If your loved one requires help with daily activities, medication management, or a safe environment with social opportunities, a senior care home might be the right choice.

  • How long has PureHearts Homes LLC been providing care?

    We have been proudly serving the Austin and Round Rock area for several years, offering high-quality senior care tailored to individual needs.